Following the launch of Nittan Europe’s Elite Partner and Nittan Elite Distributor programme, Nittan are pleased to announce that FTI, Dublin have been awarded “elite Partner” of the year 2016.
This award has been made in recognition of not only strong sales performance but a commitment to training and close cooperation that should be seen as a model for others to follow.
The programmes have been developed to acknowledge and reward a select group of installation partners and product distributors that have shown commitment to promoting the Nittan brand and have undertaken product training to a high level in order to ensure the uppermost standards of customer service.
The first companies to be awarded Elite status by Nittan are Fire Technology Ireland (FTI), Dublin, as an Elite Partner. Plus EU Fire & Security, Rochdale, Acorn Fire & Security Blackburn and Detection Supplies, Fordingbridge in the Elite Distributor category.
The latter were presented with official wall plaques at FIREX 2017 by Nittan Europe Managing Director Mr Kadokura.
“Nittan has built an enviable reputation for first class fire detection products, but it’s essential to back that up with quality support” states Lee James, General Manager – Product Marketing, Nittan Europe. “Our new Elite programme identifies those installers and distributors that demonstrate loyalty to Nittan and have taken the time to invest in the brand by undertaking rigorous training on the full product range. As a manufacturer our end user contact is minimal, these customer facing companies are often the first experience people will have of Nittan so their product knowledge and commitment to Nittan is exceptionally important and deserves to be recognised. The key benefit for Elite members is that we can direct new customer enquiries to them as we know they are a safe pair of hands!”
The launch of the Nittan Elite Partner and Elite Distributor programme is part of the company’s ongoing commitment to providing the best support possible for customers and comes close on the heels of the opening of a new Training Centre at Nittan’s Head Office in Old Woking, Surrey.
Nittan shall continue to monitor and promote others to Elite status once certain milestones have been achieved.